Zaidi Oil: the SAP ERP dilemma Journal Article


Authors: Freddie Racosas Acosta; Arlene Suson Acosta
Article Title: Zaidi Oil: the SAP ERP dilemma
Alternate Title: Emerald Emerging Markets Case Studies
Abstract: Subject area ? Decision Analysis, Management Information Systems, Strategic Management, Organizational Development, Financial Management, Risk Management. Study level/applicability ? MBA-1 (Decision Analysis), MBA-2 (MIS). Case overview ? On a beautiful October morning in 2011, the CEO of a mid-size oil marketing company located in Nairobi, Kenya has to make a tough decision whether to upgrade their current B1 system to a bigger version of SAP. Abbas, the new Information Communications Technology (ICT) Director of Zaidi Group, was worried that Zaidi was building a bigger and bigger company on top of a more and more small enterprise resource planning system. Abbas?s fears also include RedLock?s past inefficiencies. Kariuki, the Finance Director, on the other hand was into the fear of overspending in a huge information technology (IT)system where current functionalities required can be addressed by a smaller system through add-ons, customization and development. Expected learning outcomes ? Demonstrate some tools in decision analysis for problems with multiple objectives including some issues indecision framing and cognitive inertia; Raise the issue for fundamentally changing a firm?s infrastructure; Demonstrate the alignment of IT strategy to Business Strategy. Supplementary materials ? Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Journal Title: Emerald Emerging Markets Case Studies
Volume: 4
Issue: 8
ISSN: 2045-0621
Publisher: Emerald  
Date Published: 2015-04-01
Start Page: 1
End Page: 18
DOI/URL:
Notes: --- - ! 'doi: 10.1108/EEMCS-01-2014-0023' - Subject area ? Decision Analysis, Management Information Systems, Strategic Management, Organizational Development, Financial Management, Risk Management. Study level/applicability ? MBA-1 (Decision Analysis), MBA-2 (MIS). Case overview ? On a beautiful October morning in 2011, the CEO of a mid-size oil marketing company located in Nairobi, Kenya has to make a tough decision whether to upgrade their current B1 system to a bigger version of SAP. Abbas, the new Information Communications Technology (ICT) Director of Zaidi Group, was worried that Zaidi was building a bigger and bigger company on top of a more and more small enterprise resource planning system. Abbas?s fears also include RedLock?s past inefficiencies. Kariuki, the Finance Director, on the other hand was into the fear of overspending in a huge information technology (IT)system where current functionalities required can be addressed by a smaller system through add-ons, customization and development. Expected learning outcomes ? Demonstrate some tools in decision analysis for problems with multiple objectives including some issues indecision framing and cognitive inertia; Raise the issue for fundamentally changing a firm?s infrastructure; Demonstrate the alignment of IT strategy to Business Strategy. Supplementary materials ? Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes. - ! 'doi: 10.1108/EEMCS-01-2014-0023'